Need help?
Frequently asked questions
Our delivery time is typically 2-4 working days with GLS.
If you order before 12 on weekdays, you may be lucky to receive your order the next day.
The cancellation period expires 14 days after the day you received your item. You can send an email to hello@emptywall.store or send the item to the following:
Empty Wall
Klaregade 7, st. th.
5000 ODense C
Tel. 61 75 74 68
We only receive packages that are sent directly to the address.
You can also cancel the purchase by notifying us and handing it in personally to the above address.
You can believe that! You can choose between different amounts for your gift card. See gift cards here.
Simply enter your code on the gift card in the "gift card" field that appears during checkout. Confirm by clicking 'Apply'.
Vil always offers free framing of your online purchases when you buy art prints and frames of the same size.
In our shop in Odense, we also offer framing of your art that may need a new frame or that is in storage. We frame everything from original works, lithographs, art posters and much more. We have a multitude of different frames in standard sizes and we also offer framing in special measurements.
Our oak frames are made from solid oak. It may sound like a self-evident thing, but it is far from always. Consumers can often find that a product is sold as oak frames, but is instead a wood-like folio or veneer laid on the frame.
Online, we offer solid oak frames in standard sizes with real glass. We always offer free framing of your online purchases when you buy art prints and frames of the same size.
In our physical store in Odense, we offer a large selection of solid wooden frames in various standard sizes. In addition, we make joinery frames with tapped corners and museum glass in many different types of wood. In the shop you also have the option of buying special colored frames in all kinds of colours.
We offer real glass in our frames. It may sound like a matter of course, but most often frames come with plexiglass, which is not the same as real glass.
Yes we have.
In the store we offer:
- possibility to make a wide range of special frames in joinery quality. They are massive frames with tapped corners and museum glass in many different types of wood.
- colored frames in satin wood oil.
- to frame works of art with pass partour.
In addition, we have a workshop in the basement that gives you the opportunity to have art framed that you did not necessarily buy from us. We frame your heirlooms, works of art bought on your travels or anything else.
Our paper and standard frames are FSC certified. This means that our producers only use wood from forest areas where new trees are replanted after felling.
It guarantees a guarantee that animals and plant life remain protected, as well as proper working conditions for the forest workers. You can read more about FSC certification here.
All processing of personal data takes place in accordance with the General Data Protection Regulation (also known as GDPR under the EU General Data Protection Regulation). For full information, please see our generalprivacy policy .
Vi tilbyder skræddersyet løsninger til din virksomheds lokaler, og firmagaver. Kontakt os for mere information på b2b@emptywall.store